Klinora Pro guide
Understanding your earnings and payout status
Open Finance to see your cleaning earnings, payout schedule and latest payment status. Open the relevant entry for more information about a particular clean or payout.
Read the entry in Finance
Open Finance to see cleaning earnings and the payout schedule. Select the relevant clean or payout to read its amount and latest status. Cleaning earnings, collected tips and any adjustment are separate entries; an expected amount is not necessarily money already paid to your bank.
The displayed payout status shows whether an amount is still being prepared, has been sent or needs attention. The regular payout schedule is shown in Finance, but the date money reaches your bank can vary. If a payout fails or is returned, read the next action on that payout and check your payout account in Finance.
If the amount or status looks wrong
Compare the entry with the completed visit and any customer-approved extra time. Do not treat an unapproved extra-time request as earnings. Contact Klinora with the visit or payout reference and the difference you see. Never email your full bank details.